A trained team for the claims work that piles up
Deepen AI's trained teams extract data from claim forms and invoices, clear the cases your automation can't close, and check your AI's extractions and answers, by your rules and inside your systems.
$5 per person-hour A plan within 2 working days No sales call
The work behind every claim
The document and checking work around claims and policies, done by people trained on your rules. Coverage decisions stay with your adjusters.
Where the team works
Inside your claims and policy systems, on accounts you create and control. Data moves only if we agree it in writing first.
In your claims systems
Your claims platform, document queue or back office, with only the access each task needs.
In Ground Truth or A2I
If your document pipeline runs on AWS, our people join your private workforce and your loop keeps running.
Moving from Amazon A2IYour data stays in your systems. We work under NDA, with the access you set. Deepen AI holds SOC 2 Type II, ISO 27001, ISO 9001 and TISAX, and handles personal data in line with GDPR.
How accuracy is kept
Everyone trains on your rules before live work, documents with known values measure each person's accuracy field by field, and QA re-checks a sample. Anything your rules don't cover goes to your team, never guessed.
Every reviewer's accuracy is measured
Items you've already answered are hidden in the real work, so we know how accurate each person is.
Nobody guesses on unclear cases
The team lead decides, or asks you. Your answer joins the guidelines.
You see the results every week
A weekly report shows work done, QA results and what's improving.
How we start on your work
No sales call. Start with the queue that slows your claims down most.
What to bring
- Your rules: the fields you need and how cases are handled
- A set of documents or cases with the right outcomes
- Access to your systems, or a secure export
- Your volumes and the turnaround you need
- 5 minutesTell us the task
What needs doing, how many items, and how fast.
- Within 2 working daysGet a plan and a price
People, hours, start date and the total price, by email.
- 2 weeksRun the pilot
We train the team on your rules, work real items and send two weekly reports. Then you decide.
Pricing
$5per person-hour
Document, exception and review work in English. You pay for the hours people work, with a trained team, a team lead, QA checks and a weekly report included.
For example, if one person processes 40 claim forms an hour, that's about 13 cents a form. Your plan shows the numbers for your documents.
Set before you pay. Your plan shows the team size, hours and total price.
Starts with a two-week pilot on your real documents and cases, paid upfront, with two weekly reports.
Then you decide. After the pilot, you choose whether to continue.
Questions
Who makes coverage decisions?
Your adjusters. The team extracts, checks and prepares each case by your rules, and decisions that need a licensed adjuster reach your people with the evidence laid out.
How is policyholder data protected?
People work inside your systems with accounts you control, under NDA, and you can remove access at any time. Deepen AI holds SOC 2 Type II, ISO 27001, ISO 9001 and TISAX, and handles personal data in line with GDPR.
Can the team read handwritten forms?
Yes. People read handwriting and low-quality scans every day, and fields that can't be read with confidence are flagged for you, never guessed.
Can you handle a surge after a storm or a big event?
Tell your team lead as soon as you expect it, and people are added and trained on the same rules. Your weekly report shows the hours and the items cleared.
Our claims pipeline uses Amazon A2I. Can you work in it?
Yes. Our people join your private workforce, and your loop, templates and output stay as they are.
Will you sign our NDA and answer our security questionnaire?
Yes. Send them with your plan request. Reports, policies and the sub-processor list are in the Deepen AI Trust Vault.